Terms of Service.
The plain-English rules for working with SupaWorkers — including exactly how our fee works.
Last updated: September 7, 2026
In short: we are an independent coaching and support service. You apply to platforms, sit assessments and complete tasks yourself, under your own name. There are no upfront fees; our fee is 20–30% of the earnings you actually receive from the platforms while we support you, agreed in writing before we start. We do not guarantee acceptance, tasks or income. You can stop at any time.
1. About SupaWorkers
SupaWorkers ("we", "us") provides guidance, preparation and troubleshooting support for people who work, or want to work, on third-party AI training and data platforms ("Platforms"). We are an independent service. We are not affiliated with, endorsed by, or connected to any Platform. Platform names on our website are used only to identify the services we can help with and are trademarks of their respective owners.
2. Acceptance of these Terms
By submitting an application, communicating with us, or using our support, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our services. You must be at least 18 years old.
3. What we do — and what we don't
We provide: help choosing Platforms suited to your profile; guidance on completing your own applications and profiles; preparation and practice for Platform assessments with feedback; advice on task flow, quality scores and guidelines; and help understanding account reviews, appeals, and payout issues.
We never: apply to Platforms in your name; share, use or ask for your Platform login credentials; complete assessments or tasks for you; or represent ourselves as you. Every application, assessment and task is completed by you, under your own identity and account. This protects your account and is a condition of working with us. If we become aware that you are asking us to do otherwise, we may end our engagement.
4. Application and acceptance
Applying is free and does not create any obligation on either side. After reviewing your application we will tell you honestly what we think is realistic. We may decline to work with anyone at our discretion. An engagement begins only when we have both confirmed the fee rate and scope in writing (email is sufficient).
5. Fees
- No upfront fees. We charge no sign-up fee, subscription, hourly rate or charges for calls, guides or materials.
- Percentage of earnings. Our fee is between 20% and 30% of the gross earnings you actually receive from Platforms during the period we support you. The exact rate depends on the Platform and project type and is confirmed in writing before the engagement begins.
- Due only on money received. Fees are calculated on payouts you have actually received, not on pending, disputed or withheld amounts. If you never earn, you never owe us anything.
- Monthly settlement. We invoice monthly based on your reported payouts. You agree to report your Platform payouts accurately and to provide reasonable evidence (such as payout screenshots) on request. Invoices are payable within 14 days.
- Which earnings count. The fee applies to earnings from Platforms and projects you are onboarded to or supported on during our engagement. It does not apply to Platform accounts you were already actively earning on before we started, unless we agree otherwise in writing.
6. No guarantees
Acceptance to Platforms, assessment results, task availability and pay rates are controlled entirely by the Platforms and vary by country, language, skills and demand. We do not guarantee that you will be accepted, pass any assessment, receive tasks, or earn any particular amount. Anyone promising guaranteed acceptance or "guaranteed passes" is acting against Platform rules; we do not offer this and will not help with it.
7. Your responsibilities
- Provide accurate information about yourself, your skills and your location
- Comply with each Platform's own terms of service and guidelines
- Complete all applications, assessments and tasks yourself
- Keep your login credentials private — including from us
- Report Platform earnings to us accurately during the engagement
- Handle your own taxes and any legal requirements for working in your country
8. Ending the engagement
Either of us may end the engagement at any time by email; there is no lock-in and no cancellation fee. Fees remain due on earnings you received up to the end date. Fees do not apply to earnings received after the engagement ends.
9. Intellectual property
Our guides, practice materials and feedback are provided for your personal use only and may not be resold, published or shared. Your work on Platforms is subject to the Platforms' own terms.
10. Disclaimer and limitation of liability
Our services are provided "as is". To the fullest extent permitted by law, we disclaim all warranties, and we are not liable for any indirect, incidental or consequential loss, including loss of income, or for any decision taken by a Platform regarding your account. Our total liability to you for any claim will not exceed the total fees you paid us in the 3 months before the claim arose. Nothing in these Terms limits liability that cannot be limited by law.
11. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. If a dispute arises, you agree to contact us first at info@supaworkers.com so we can try to resolve it informally within 30 days before either party starts formal proceedings. If you are a consumer in a country whose law gives you mandatory protections, those protections still apply.
12. Changes to these Terms
We may update these Terms from time to time; the date at the top shows the current version. Changes to your fee rate will never be made without your written agreement.
13. Contact
SupaWorkers — info@supaworkers.com · supaworkers.com